Foodologists — Food Science Safety

R638 Knowledge Centre

Who Can Train Food Handlers Under R638?

What Regulation 10(1)(b) says, how the National Department of Health clarified it, and how this relates to training.

Regulation 10(1)(b) of R638 refers to food-handler training being provided by “an inspector or any other suitable person.” The regulation does not, on its own, set out a detailed definition of “any other suitable person” — so this phrase should not be read as meaning that absolutely anybody may train food handlers.

To understand the phrase better, Foodologists sought written clarification from the National Department of Health, Directorate: Food Control. On this page we carefully separate three different things: what R638 actually says, what the Department told us in writing, and what Foodologists itself offers — without blurring the lines between them.

Prepared by Foodologists · Reviewed by Charnay Nefdt (BSc Biotechnology; Food Technology; Registered Facilitator; Registered Assessor)

What does R638 actually say?

Regulation 10(1)(b) refers to the training of persons working on food premises being undertaken by “an inspector or any other suitable person.”

That short phrase is the starting point for any question about who may train food handlers. Importantly, the regulation does not attach a detailed list of qualifications or criteria to the words “suitable person.” Because the official text is the authoritative source, we recommend reading Regulation 10 directly.

READ THE OFFICIAL R638 REGULATION

What does “any other suitable person” mean?

R638 itself does not provide a detailed definition or a universal checklist for “any other suitable person.”

We will not invent criteria that the regulation does not contain. On its face, the phrase leaves room for interpretation, which is exactly why Foodologists approached the National Department of Health for written clarification — set out in the next section, based only on what that correspondence actually says.

National Department of Health, Directorate: Food Control — clarification

Foodologists sought written clarification from the National Department of Health, Directorate: Food Control regarding Regulation 10(1)(b). The summary below reflects only what that written correspondence states.

Internal or external persons. The Department indicated that “any other suitable person” may be an internal staff member or an external person who is able to provide appropriate food-safety training to food handlers. It noted that this could include the designated Person in Charge (PIC) or an external professional, such as a biotechnologist.

“‘Any other suitable person’ may be an internal staff member or an external person who is able to provide appropriate food-safety training to food handlers. This could include the designated Person in Charge (PIC) or an external professional, such as a biotechnologist.”

— National Department of Health, Directorate: Food Control (written clarification to Foodologists)

Whether specific qualifications are prescribed. The Department stated that R638 does not prescribe specific qualifications, competencies, experience or other formal criteria for determining who may be considered a suitable person to provide food-handler training.

“R638 does not prescribe specific qualifications, competencies, experience or other formal criteria for determining who may be considered a suitable person to provide food-handler training. The trainer should have appropriate food-safety knowledge and competence, supported by relevant qualifications, training and/or experience, and their suitability should be demonstrated through appropriate supporting evidence. The main aim is to ensure that food handlers receive the knowledge and skills needed to handle food safely.”

— National Department of Health, Directorate: Food Control (written clarification to Foodologists)

How suitability may be supported. As reflected in the quotation above, the correspondence indicates that a trainer should have appropriate food-safety knowledge and competence, supported by relevant qualifications, training and/or experience, with suitability demonstrated through appropriate supporting evidence.

National guideline or policy. Asked whether any national guideline, policy or other official document further defines or interprets the term, the Department answered: “No.”

CLARIFICATION, NOT ACCREDITATION

This correspondence provides regulatory clarification regarding the interpretation of Regulation 10(1)(b). It should not be represented as government accreditation, approval or endorsement of Foodologists. Foodologists is not accredited or approved by the National Department of Health, and the Department has not certified or endorsed any Foodologists trainer or course.

What may help demonstrate suitability?

Drawing only on R638 and the Department's written clarification, suitability is about genuine food-safety knowledge and competence, supported by appropriate evidence — not a fixed statutory checklist.

On the basis of the correspondence, the following may help support a trainer's suitability:

Appropriate food-safety knowledge and competence.
Relevant qualifications, training and/or experience.
Appropriate supporting evidence of the above.
A focus on ensuring food handlers gain the knowledge and skills needed to handle food safely.

These points reflect the Department's clarification and R638; they are not new legal requirements created by Foodologists.

About the Foodologists trainer

Foodologists training is led by Charnay Nefdt, whose background is in biotechnology and food technology, and who is a Registered Facilitator and Registered Assessor.

BSc Biotechnology
Food Technology component
Registered Facilitator
Registered Assessor

Notably, the Department's clarification gave “an external professional, such as a biotechnologist” as an example of who may be a suitable person — which is factually relevant to this background. These qualifications describe the trainer's expertise; they do not, in themselves, constitute government accreditation of Foodologists or its training.

What training does Foodologists provide?

Foodologists provides R638-aligned Basic Food Safety Training online, with structured content, assessment and a Certificate of Completion.

R638-aligned food-safety training
Delivered online
Structured food-safety education
Assessment of understanding
Foodologists Certificate of Completion
Digital training records where applicable

What about municipal requirements?

Local authorities enforce food-premises requirements within their jurisdiction, so businesses should confirm any additional local requirements with the relevant Environmental Health Services.

Requirements and expectations can differ between municipalities. While the Department's clarification addresses the national regulation, it does not override local enforcement. We do not claim that every municipality must accept a Foodologists certificate; the responsible step is to check directly with your local authority's Environmental Health Services.

Food-handler training vs formal qualifications

R638 food-handler training and formal SETA/QCTO occupational qualifications are two different things.

R638 food-handler training

Appropriate food-safety training for food handlers under Regulation 10, as clarified by the Department — without a prescribed set of formal qualifications for the trainer.

SETA / QCTO qualifications

Separate formal occupational qualifications or skills programmes offered through their own frameworks. These are distinct from R638 food-handler training.

Food-handler training vs Certificate of Acceptability

Completing food-handler training does not itself provide or guarantee a Certificate of Acceptability.

Training relates to people; a Certificate of Acceptability relates to the premises and is issued through the relevant local authority. They are separate.

Complete Guide to the Certificate of Acceptability

Frequently asked questions

Who is a “suitable person” under R638?
Regulation 10(1)(b) refers to training by “an inspector or any other suitable person” but does not define the phrase in detail. In written clarification to Foodologists, the National Department of Health, Directorate: Food Control indicated that “any other suitable person” may be an internal staff member or an external person who is able to provide appropriate food-safety training to food handlers — which could include the designated Person in Charge or an external professional, such as a biotechnologist.
Can an external person train food handlers?
According to the written clarification Foodologists received from the National Department of Health, Directorate: Food Control, a suitable person may be an internal staff member or an external person who is able to provide appropriate food-safety training. The Department gave the example of an external professional, such as a biotechnologist.
Does the trainer have to be an EHP?
Regulation 10(1)(b) refers to “an inspector or any other suitable person,” which indicates that a trainer need not necessarily be an inspector. The Department’s written clarification to Foodologists noted that a suitable person may be an internal staff member or an external person able to provide appropriate food-safety training. Businesses should confirm any additional local requirements with the relevant Environmental Health Services.
Does the trainer have to be SETA accredited?
The written clarification Foodologists received states that R638 does not prescribe specific qualifications, competencies, experience or other formal criteria for who may be a suitable person. R638 food-handler training is distinct from formal SETA or QCTO occupational qualifications. The trainer should have appropriate food-safety knowledge and competence, supported by relevant qualifications, training and/or experience.
Does Foodologists have Department of Health accreditation?
No. Foodologists sought and received written regulatory clarification from the National Department of Health, Directorate: Food Control on the interpretation of Regulation 10(1)(b). This clarification is not accreditation, endorsement or approval of Foodologists by the Department, and should not be represented as such.
What evidence should a business retain?
The Department’s clarification indicates that a trainer’s suitability should be demonstrated through appropriate supporting evidence — such as relevant qualifications, training and/or experience — and that the aim is for food handlers to receive the knowledge and skills needed to handle food safely. Businesses should also keep clear training records and confirm any additional local requirements with their local authority.
Does food-handler training guarantee a CoA?
No. Completing food-safety training does not itself provide or guarantee a Certificate of Acceptability. A CoA relates to the food premises and is issued through the relevant local authority. Training and a CoA are separate matters.

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Sources

This guide references the official regulation and written correspondence from the National Department of Health, Directorate: Food Control.

This information is provided for general educational purposes and should not be regarded as legal advice. Requirements may vary according to the nature of the food premises and applicable local-authority requirements. Businesses should confirm requirements with the Environmental Health Services of the relevant local authority.