Privacy Policy

1. Acceptance of This Policy

By accessing, browsing, registering for training, or using any services offered by Foodologists (Pty) Ltd ("Foodologists", "we", "us", or "our"), you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our website, platforms, and services.

2. Who We Are

Foodologists (Pty) Ltd is a South African food safety training and compliance company providing food safety training programmes, online and in-person courses, assessments, certification, and compliance support aligned with South African food safety regulations.

3. What This Policy Covers

This Privacy Policy applies to personal information collected when you visit our website, register for food safety training or assessments, use our online learning platforms or dashboards, submit enquiries or contact forms, communicate with us via email, WhatsApp, phone, or social media, and receive certificates or compliance documentation.

4. Information We Collect

We may collect both Personal Information and Non-Personal Information, including but not limited to:

5. Why We Collect Information

We collect and process information in order to deliver food safety training and assessments, issue certificates and proof of training, maintain accurate training and compliance records, communicate course updates, reminders, and results, improve our services and learning platforms, meet legal and regulatory obligations, and comply with the Protection of Personal Information Act (POPIA).

6. Cookies & Tracking Technologies

Foodologists uses cookies and similar technologies to improve website functionality, track usage and performance analytics, and enhance user experience. You may disable cookies in your browser settings; however, this may limit certain website features.

7. Data Security & Storage

We take reasonable technical and organisational measures to protect personal information, including:

• • Secure servers and encrypted data storage
• • Restricted access to authorised personnel only
• • Regular system monitoring and updates

Personal information is retained only for as long as necessary to fulfil its intended purpose or as required by law.

8. Sharing of Information

Foodologists does not sell or trade personal information. We may share information only with:

• • Accredited assessors or facilitators (where required)
• • Service providers supporting our learning platforms or payment systems
• • Regulatory authorities if legally required
• • Professional advisors in the event of audits or compliance checks

All third parties are required to comply with applicable data protection laws.

9. Your Rights Under POPIA

In accordance with POPIA, you have the right to:

• • Access your personal information
• • Request correction or updating of information
• • Request deletion of information (where legally permissible)
• • Withdraw consent for processing (where applicable)
• • Lodge a complaint with the Information Regulator of South Africa

10. Children's Privacy

Foodologists does not knowingly collect personal information from individuals under the age of 18 without appropriate consent from a parent, guardian, or employer where training is required for work purposes.

11. Cross-Border Data Transfers

In some cases, personal information may be processed or stored outside South Africa (for example, on secure cloud-based platforms). All such processing complies with POPIA and appropriate data protection safeguards.

12. Third-Party Links

Our website or training materials may contain links to third-party websites. Foodologists is not responsible for the privacy practices or content of these external sites.

13. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated Policy.